Leathers Galleria Jobs Customer Relationship Officer (CRO):
Organization: Leathers Galleria
We’re Recruiting: Customer Relationship Officer (CRO)
Location: DHA Raya, Lahore
Working Days: Monday to Saturday
We are looking for a Customer Relationship Officer (CRO) with excellent communication skills in both Urdu and English, who can confidently handle
inbound outbound calls — especially outbound calls to leads received from social media platforms.
Key Responsibilities:
Attend and manage inbound calls from customers
Make outbound calls to potential leads generated through social media
Build and maintain strong relationships with clients
Respond to customer inquiries and provide accurate product/service information
Follow up with interested leads to convert them into customers
Ensure a positive and professional customer experience
Requirements:
3–4 years of relevant experience in customer relationship management or call handling (inbound & outbound)
Excellent communication skills in Urdu and English
Confident and persuasive communication style
Strong interpersonal and follow-up skills
Customer-focused and proactive attitude
If you’re passionate about communication, lead follow-ups, and customer engagement — we’d love to have you on our team!
Submit Application: javaria@leathersgalleria.com
Location: DHA Raya, Lahore