Meezan Bank Jobs Customer Complaints Analyst:
Organization: Meezan Bank
Recruiting!
Customer Complaints Analyst
Service Quality Department
Head Office – Karachi
Eligibility:
Experience:
- At least 2 years of relevant work experience.
Qualification:
- Minimum Bachelor’s degree, preferably a Master’s, from an HEC-recognized institute/university.
- Qualification in Islamic Finance will be preferred.
Job Description:
- Act as an ambassador for customers’ voice within the bank
- Handle end to end customer queries and complaints, from lodgment till resolution
- Investigate customer concerns thoroughly and address them in letter and spirit