Pak Qatar Family Takaful Limited Jobs Deputy Manager Operations Services:
Organization: Pak-Qatar Family Takaful Limited
Position: Deputy Manager – Operations Services
Role Summary
This position is responsible for ensuring the smooth processing of performance reviews and compensation for the sales team, while supporting the Head of Department in budgeting, system improvements, and automation initiatives. A core part of the role includes monitoring branch expenses, analyzing individual life (IL) sales performance, and recommending actionable measures to enhance operational efficiency and cost-effectiveness.
Qualification & Experience Required
Minimum Bachelor’s degree in Business Administration or a related field.
Minimum 3–5 years of relevant experience in business review management, agency administration, or compensation and rewards management.
Skills Required
Strong understanding of business processes, with a detail-oriented approach to payment accuracy and cost tracking.
Proven ability to analyze performance and propose effective cost-control strategies.
Skilled in MS Excel, Word, PowerPoint, and familiar with business reporting and automation tools.
Strong interpersonal skills to coordinate with branches and cross-functional teams effectively.
Job Role
Oversee the end-to-end implementation, validation, and enhancement of IL-DSF (Direct Sales Force) payroll and compensation systems.
Conduct scheduled performance evaluations (monthly, quarterly, and half-yearly) of sales staff to inform compensation and review management decisions.
Ensure data integrity and serve as the final custodian of compensation records, ensuring accuracy and completeness in all reports.
Monitor branch-level expenses, identify variances, and recommend actionable cost-control and efficiency measures.
Analyze compensation data and trends, flag anomalies, and suggest corrective actions to optimize cost management.
Lead automation and system improvement projects to reduce manual interventions, minimize errors, and enhance operational efficiency.
Maintain audit-ready documentation and ensure timely reconciliation of all compensation and expense records.
Partner with cross-functional teams to standardize processes, implement operational best practices, and drive continuous improvement.
Location: Karachi
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