PayPro Jobs Customer Service Executive:
Organization: PayPro Jobs
Join our Team
Customer Service Executive
Education: Bachelors Experience: 1 year
Skills
- Excellent Communications and Interpersonal Skills
- Experience working with inbound and outbound calls and customer retention.
- Proficient in Microsoft Office.
- Must be detail-oriented and have a no-compromise attitude.
- Must be able to adapt to a changing environment
- Attentive listener, understanding, and empathetic
- Technology & financial sector background is a plus
Responsibilities
- Respond to customer inquiries and requests via telephone, email, and chat in a timely manner.
- Document all inquiries, requests, resolutions, and follow-up tasks.
- Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines.
- Perform research to answer customer inquiries and requests.
- Conducting customer satisfaction surveys.
- Keep customer accounts current by updating databases during calls.
Send in your resume at career@paypro.com.pk
f paypropk www.paypro.com.pk +92 309 0PAYPRO info@paypro.com.pk