REDtone Technologies Jobs May 2025:
Organization: REDtone Technologies
WE’RE Recruiting EXECUTIVE NOC / VOIP ENGINEER
LOCATION: KARACHI JOB TYPE: FULL-TIME
This position is responsible to perform 24 x 7 x 365 roster-based shift in Network Operation Center. The main job of this position is network surveillance, Fault escalations, and follow-ups with concerned stakeholders.
JOB DESCRIPTION:
- Efficient Network Surveillance and Fault Management of network nodes for faults and service degradation in accordance with department Fault Management framework.
- Network Performance monitoring on near real-time basis as per granularity period.
- Generate Trouble Tickets, update and follow up till resolution.
- Smooth Shift handover and takeover.
- Generation of Shift reports.
- Ensure Conformance to NOC Core procedures and processes.
- Core Network Special tasks and reports.
- Network Synthetic alarms and their Trouble Tickets Management.
- Network Planned activities tracking.
- Generation of Core network periodic and on-demand reports.
- Compliance to Quality Assurance processes.
- Review and update periodically NOC escalations business rules and update static information in Trouble Ticketing portal database for Trouble tickets enrichment.
EDUCATION:
- Minimum Bachelors – Telecommunication, Electrical, Electronics, Computer science or related fields. (Recognized from PEC is + Point).
EXPERIENCE:
- Candidates with minimum 1-2 years relevant experience will be preferred.
KNOWLEDGE & SKILLS:
- Good Interpersonal and troubleshooting skills Team Player Ability to work smoothly under pressure during day/night shift timings Load bearing capability during critical outages Understanding of VoIP, GSM & TDM Technologies and architecture.
- Basic understanding of Microsoft Excel / Word / Power Point.
- The shortlisted candidates shall be contacted within 5 working days of closure of this position.
Interested candidates may apply over careers@redtone.com.pk
WE’RE Recruiting VOIP COORDINATOR
LOCATION: KARACHI JOB TYPE: FULL-TIME
QGC, a leading International Voice & SMS company under the REDtone Group, is seeking a highly motivated fresh graduate to join our team. This is an exciting opportunity to gain hands-on experience in the telecom industry and work with International Client and VOIP carriers.
KEY RESPONSIBILITIES:
- Coordinate with international clients and VOIP Carriers to manage business operations effectively.
- Handle contract management, pricing, and rate negotiations with carriers.
- Work closely with internal teams to ensure smooth operational workflows.
- Utilize Excel for data management, reporting, and analysis.
- Maintain accurate records and documentation while ensuring attention to detail in all tasks.
- Support various departments in managing communication, contracts, and client relationships.
REQUIREMENTS:
- Fresh graduate with a Bachelor’s (preferably in Business, IT, Telecommunications, or related fields).
- Strong English communication skills (both written and verbal).
- Excellent proficiency in Microsoft Excel.
- Detail-oriented with strong analytical and organizational skills.
- Ability to multitask and coordinate with multiple stakeholders.
EDUCATION:
- Bachelor’s (Preferred).
Interested candidates may apply over careers@redtone.com.pk
WE’RE Recruiting MANAGER – WHOLESALE & CONSUMER SALES
LOCATION: KARACHI
KEY RESPONSIBILITIES:
- Lead, manage, and motivate the sales team to achieve targets for DHCP and wholesale.
- Develop and implement effective sales strategies to expand market share and drive customer acquisition.
- Build and maintain strong, long-term relationships with clients and partners to ensure customer satisfaction and loyalty.
- Monitor industry trends, market dynamics, and competitor activities to identify new business opportunities and areas for growth.
- Collaborate with cross-functional teams to ensure alignment on sales goals, customer needs, and service delivery.
EXPERIENCE REQUIRED:
- 2 to 4 years of proven experience in sales management, preferably in the telecommunications, ISP, or IT services sector.
- Demonstrated success in leading and motivating sales teams to meet or exceed revenue targets.
- Hands-on experience in developing and executing sales strategies for both B2B (whole sale) and B2C (consumer) markets.
- Strong understanding of customer acquisition processes, sales funnel management, and CRM tools.
- Experience in analyzing market trends, identifying growth opportunities, and responding to competitive threats.
- Ability to build and maintain long-term client relationships, ensuring customer satisfaction and loyalty.
- Previous exposure to cross-functional collaboration involving marketing, product, and operations teams.
Interested candidates may apply to careers@rds.net.pk,